Sebastian Hartmann

Next Generation Management for Professional Services

Tag: Solution

Best Practices for Virtual Design Thinking Workshops in Professional Services
April 21, 2020

Best Practices for Virtual Design Thinking Workshops in Professional Services

Professional Services Firms are currently facing questions such as:
– How to best solve our clients‘ issue in the COVID19 crisis?
– How can we deliver in virtual or fully digital setups?
– How to design or adapt solutions for the emerging recession?
– How to adapt our solution portfolio and firm for the new normal?

Tackling these challenging topics in virtual design thinking workshops is not just necessary and one of the only few options available at the moment – it may turn out to be surprisingly effective and efficient.

Procurement’s Awakening in Professional Services
November 15, 2019

Procurement’s Awakening in Professional Services

An unlikely new key player within ProfessionalServiceFirms is slowly crawling into the spotlight: Procurement.
This often immature function and role, which until today has mostly dwelled in the back-office, administrative shadows of knowledge-based firms, is evolving as cornerstone of strategy execution for lawfirms, consulting, accounting, or marketing service providers. Why? Well, read my article on this emerging topic.

Next Generation Rainmakers in Professional Service Firms: Solution Managers (aka Product Managers)
July 23, 2019

Next Generation Rainmakers in Professional Service Firms: Solution Managers (aka Product Managers)

While the term „product management” may still sound foreign and incompatible with the fuzzy and often ill-defined (lovingly called “bespoke”) professional service business, its essence is already emerging in many forms, roles and organizational setups. Embracing the role of solution managers consciously and adjusting the organization surrounding them must be a key workstream within the digital transformation journey of any professional service firm today.