Sebastian Hartmann

Next Generation Management for Professional Services

Tag: InnovationManagement

Designing for Client-Centricity: A Lens for Legal, Consulting, Accounting and Technology Services Firms
May 19, 2020

Designing for Client-Centricity: A Lens for Legal, Consulting, Accounting and Technology Services Firms

Facing the current challenges has unleashed innovative thinking, agile methods and more dynamic organizations in many professional services firms. But how to anchor this way of thinking permanently?

Infusing old ways of working and outdated services with technology will not do the trick. Collaboration tools may provide a pioneering bridge, but will fail to deliver sustainable value – unless engagement models are re-designed.

The Invisible Threat to “Traditional”​ Law Firms, Consultants and other Professional Services Firms
April 28, 2020

The Invisible Threat to “Traditional”​ Law Firms, Consultants and other Professional Services Firms

Is the next generation of competitors even visible to a traditional lawfirms or the providers of consulting, tax or accounting services?

Many established players seem to have a hard time recognizing the underlying shifts in the market, which can be observed upon closer inspection of demand and spend patterns of professional services‘ clients. Or in other words: They are invisible – unless firms truly listen to clients, tune into the technological change and embrace the emerging digital future and opportunities across the professions and beyond.

Innovation Evidence: How to Keep the Innovation Engine Running in a Professional Services Firm
January 24, 2020

Innovation Evidence: How to Keep the Innovation Engine Running in a Professional Services Firm

For 2020 we expect the pace of Digital Transformation and client-centric innovation to increase a lot across ProfessionalServices, especially legal, consulting, accounting and marketing services.

Leaders and managers need to be able to prioritize innovation efforts strategically and demonstrate to their fellow partners the continued need for investment, the returns and the strategic progress within the specific environment and portfolio situation of their firm.