The past two years have shown that consulting services do NOT need to be delivered on-site for clients by default. Based on our survey across representatives from 40 consulting firms, we can see that 60% of firms plan to deliver at least 50% virtually – some 25% even want to provide more than two-thirds of their work remotely.
This has far-reaching implications on the way consulting services and solutions are architected and sold. 86% expect significant changes here. It puts the technology backbone of the firm and the modern workplace for professionals at the center of attention. But what are the consequences for the management and leadership of professional services firms? What does it take to become and operate as a more digital „connected firm“?
To learn more about next-generation professional services and “consulting after corona,” take a look at my latest article, written together with Prof. Dr. Markus Kreutzer (EBS Universität für Wirtschaft und Recht) and Stephan Kaufmann (Workday) – published in the recent March 2022 issue of the Harvard Business manager.