Technology is now a REVENUE driver for consulting firms: 50% of all consulting services will contain digital products by 2025 – and 30% of firms believe that more than half of their revenue already depends on their tech stack.
This is also reflected in the rising tech investments by professional services firms – which 72% of firms focus on their front office and front-to-back integrations.
“Our industry is based on trust and growth – and facing the challenge of attracting fantastic talent. Your article demonstrates the relevance of technology in that context”, says Christian Rast, Global Head of Technology & Knowledge at KPMG in reference to my latest article published in Harvard Business manager together with my co-authors Prof. Dr. Markus Kreutzer (EBS Universität für Wirtschaft und Recht) and Stephan Kaufmann (Workday).
Christian confirms that technology has become critical to firm performance – but it is also about empowering, attracting, and retaining professionals.